BillAvenue is a unified interoperable online bill payments platform built on the Bharat BillPay (BBP) infrastructure developed by the National Payments Corporation of India (NPCI). It offers an ‘Anytime, Anywhere’ bill payment facility to customers across India through a network of agents via multiple payment modes with instant confirmation of payment receipts.
Facilitates interoperability among participants in the Bharat BillPay network. Consumers can make bill payments of any biller at a single touch point via multiple modes.
Connects to NPCI to get access to all the billers. Utility companies and agent institutions simply need to connect to BillAvenue to enable all customers to pay bills.
Enables seamless payment of bills through any online or offline channels such as Internet, Internet Banking, Mobile, Mobile Banking, POS, MPOS, KIOSK, ATM, Bank Branch, Business Correspondents and Agents.
Supports all possible modes of payments such as Cash, Credit Cards, Debit Cards, Internet Banking, Mobile Payments, Prepaid Cards, Digital Wallets & UPI.
Observes standardized processes and security guidelines for on-us and off-us bill collections issued by NPCI across the entire Bharat BillPay ecosystem.
Furnishes instant payment confirmation receipt in the form of SMS / email / print out as desired by the customer.
National Payments Corporation of India (NPCI) has been authorized as the BBPCU by Reserve Bank of India (RBI). It sets business, technical and security standards and procedures for all participants in the Bharat BillPay system. The BBPCU also undertakes clearing and settlement activities.
BillAvenue has been authorized by RBI to function as a BBPOU and operate as a Biller Operating Unit (BOU) as well as a Customer Operating Unit (COU). As a BOU, BillAvenue offers Billers access to the entire universe of consumers and as a COU, it on-boards Agent Institutions to offer maximum customer touch points for bill payments. BillAvenue enables seamless bill payments through multiple online and offline channels and supports all possible modes of payments.
Service providers who collect payments from customers for services rendered through the BBPOU.
Entities who wish to offer or are currently in bill payment, collection and aggregation business can operate as an Agent Institution under a COU on receiving authorization from RBI. They may further on-board agents and / or set up customer service points in various regions and locations.
An efficient and cost-effective payment collection method for billers
Provides instant payment receipts
Provides opportunity to earn on every transaction completed through BillAvenue’s nation-wide agents and billers
Guaranteed settlement cycles
Large offline presence across India with superior customer services and support
Single and simple integration